FAQ
Have a question? Please feel free to contact us.
A typical project will look like this:
- Initial Contact
- Free No Obligation Consultation: either via phone, virtually, or in person in Delaware. For smaller projects, we can communicate via email.
- Commitment & Agreement
- Client Provided Content: Client will provide us with all content—photos, wording, etc. (We offer copywriting services for an additional fee). We encourage you to save original photo files and make sure they are the best quality you have. *This is the step where we require a deposit for certain projects.
- Design Proofs: We will upload our proofs online and/or attach them in an email. You can use Adobe Acrobat Pro to review and make comments or use our online proofing to make comments and suggest changes.
- Finalize Design: After a few rounds of editing, we will finalize the design and you will approve for print. While we have a professional proofreader and editor handy, it is the client’s responsibility to proofread all of their documents carefully before print. (We do offer proofreading services by a professional proofreader for an additional fee).
- Final Payment
- Order & Receive Products
We offer design services and printing services. You can choose just one, the other, or both.