The CLIENT and Divine Imaging LLC may disclose confidential information to one another to facilitate work under this Agreement. Such information shall be so identified in writing (including via email) and shall be safeguarded and not disclosed to third parties by the receiving party. Confidential information shall not include information that: (1) is already known to the party to which it is disclosed; (2) is or becomes part of the public domain without breach of this Agreement; (3) is obtained from third parties, which have no obligations to keep confidential to the parties to this Agreement.
• Additional Changes / Revisions:
Pricing does not include any updates after the project is completed (unless specified). Additional revisions or substantial changes to a current project or future updates on already completed projects will require a new contract.
• Proofs, Approvals, and Color Accuracy:
Once we have received your final proof changes and approval we will send your file to production. Please be advised that online proofs are not a perfect color reproduction of your printed piece. Online proofs cannot show color changes resulting from the conversion of RGB (Red Green Blue) or Pantone spot colors to digital CMYK (Cyan Magenta Yellow Key/Black) and cannot show transparency or overprint issues.
Most suppliers offer a hard copy proof for an additional fee. This is particularly true if your job is to be printed on uncoated paper because the paper and the density of the ink can affect color and appearance.
Our vendors will make every effort to match colors in production when a hard copy proof is requested. However, it is your responsibility to determine if you need a hard copy proof with their print order.
The time to produce and deliver a hard-copy proof will vary depending on the product you order and the supplier. Divine Imaging LLC will not send any job to press, whether it is based on an electronic proof or a hard copy proof, without your express approval of the proof. Divine Imaging LLC is not responsible for delays in the order caused by your failure or delay in approving a proof.
Divine Imaging LLC’s vendors will reproduce colors from your submitted print-ready electronic files as closely as possible (where applicable). Every computer screen and program can render color differently. Online proofs cannot match the color or density of a printed piece. Color matching varies per vendor.
By placing an order through Divine Imaging LLC you agree to these limitations. We are not responsible for color variations in the online proofing process. If the color is critical, it is your obligation to order a hard-copy proof (where applicable). A hard-copy proof takes additional time and will very accurately represent your color and the ultimate printed product.
CLIENT agrees to reimburse Divine Imaging LLC for any of the following expenses necessary in completion of the Work: (e.g. Custom Coding, Fonts, Additional Proofs, Props, Research, Shipping, Software, Stock photography or graphics, Travel, etc)
* Pricing + Quotes are good for 30 days and is based on the information gathered by the preliminary consultation. Check preferred for orders over $300, Credit Cards and PayPal accepted. No refunds for printed materials, unless there are quality issues.
• Early Termination:
If CLIENT decides to back out of the project after designing has begun, they will forfeit their entire deposit (or 25% of the total estimate). They will also forfeit any copyrights to artwork that has already been sent to the client for review.
• Client Responsibilities:
CLIENT must provide Divine Imaging LLC with all requested content and information regarding the project.
Divine Imaging LLC is not responsible for any of the following errors in a final product:
- Spelling, grammar, or punctuation, Incorrect graphics or design elements, Low-resolution images or photographs, Color transparency issues, Damaged fonts, Overprints (printing one color on top of another or “trapping”)
We encourage you to proofread all files carefully before submitting them to Divine Imaging LLC.
• Design Turnaround Time:
Design begins after all content is received. Typical design turnaround time takes approximately 1-2 weeks for the initial proof depending on current workload. It is integral to start your project as soon as possible and get all your content prepared. Photographs and written content.
• Accreditation / Promotion:
Once the project is completed, Divine Imaging LLC has the right to promote any design work in their portfolio. Divine Imaging LLC also asks that they are credited for any website design in the footer of the site unless discussed otherwise.
CLIENT will be transferred copyrights of work designed by Divine Imaging LLC at the completion of the project when final payment is received. CLIENT cannot resell or reuse any stock photography incorporated for any use other than that specific design.
• Print Turnaround Time
Printing turnaround time begins when you approve your final proof. Divine Imaging LLC is not responsible for any delay caused by your failure or delay in approving a proof.
Turnaround time varies depending on each product and vendor. Please request any specific deadline to email@example.com. We will try to adhere to these deadlines as best as possible, however, we cannot guarantee a date on every project.
Please note that Divine Imaging LLC is closed Saturdays, Sundays and Holidays. These days are not considered when calculating turnaround time.
• Artwork & Content Ownership
You the client, are responsible for the accuracy of your print-ready content (artwork, photos, and wording).
By submitting any content to Divine Imaging LLC, you certify that you have the right to use the image(s) in your artwork files. If you do not own the copyright on the art you submit, you certify that you have received permission to use the art from the owner or copyright holder. You certify that submitted artwork does not violate any intellectual property rights held by another individual or corporation. If you submit artwork owned by someone else to Divine Imaging LLC, you agree to indemnify and hold Divine Imaging LLC harmless from any and all damages and claims resulting from your order.
If you have questions or comments about something we have restricted, please contact: firstname.lastname@example.org.
You accept full legal liability for the content of material processed and printed on your behalf and according to your instructions.
All schools are to assure that photographs provided by the schools have the photo release permission from students in photos that are represented in the print production final marketing pieces. Divine Imaging LLC is not responsible for any photos that were provided by the schools.
Divine Imaging LLC | Licensed in Delaware | EIN: 27-2788433
DE OSD Certification Number: DE20023355
- MBE Minority Business Enterprise
- WBE Women Business Enterprise
DE SBF Certification Number: SBF20021335
- DUNS#: 068959278
- NIGP: 96600 PRINTING AND TYPESETTING SERVICES
- NAICS: 541430 Graphic art and related design services
- Delaware Supplier ID for direct deposits: 0000214420
- Virginia Supplier ID: VS0000274642